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October 26

How to add and manage users in Wellness Work

Knowledge Base

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In the “manage user” section, you can input one email address at a time or upload a CSV. file of emails. (* A CSV. file is an excel file with every email you wish to add listed in the very first column of the sheet, no title necessary.)

Everyone will receive an email and they can then accept the invite, download the app, and gain access to your private wellness community.

This is where you can manage all of your users. If you want to take a look at your pending list in order to resend an invite you can do so. If you want to give someone admin permissions so that they can log into the admin site and help you add content and grow your team, you can do that as well.

Lastly, if someone happens to leave the company you can suspend or erase their account so that you will not be billed for this and they will no longer have access to your content.

** When using the CSV. function you will notice that everyone on the list did not receive the email right away, that is normal, these long lists send out in segments and may take a few minutes. After all the emails on that list are sent they will appear in your “pending” section until a user has received the email and created an account. If someone lets you know that they lost or can not find the email you can use the “gear” icon next to their email address to resend them an invite.


Tags

add users, bulk invite users, delete users, invite users, manage users


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